Building brands for maximum influence inside and out

Enroll, inspire, and equip your businesses to successfully adopt and deliver your strategy.
The foundational strategy that defines how brand will drive growth to solve key business challenges. 
Drive consistency and distinctiveness in how you behave and communicate.

Strategy that sticks is strategy that scales

Cultural edge,
Strategic depth

PRODUCTS
Business Case for Brand
Brand Blueprint (BBP)
Brand DNA
Brand Playbook
Brand Architecture
EVP
Brand Effectiveness
The problem we solve
When a company loses clarity, it loses momentum. Brand strategy creates the clarity companies need to grow with purpose.
As companies scale, complexity sets in, strategy can fragment, and teams can pull in different directions.

Our brand strategy solves that by:

  • Aligning leadership around a shared business and brand ambition.
  • Clarifying how the business creates value — and why it matters.
  • Building belief, consistency and inspiration across teams and partners.
  • Fueling long-term growth with insight and momentum.
Our approach
Brand strategies that grow businesses and shape culture. From purpose to product to people’s lives — we make strategy that works everywhere.
We combine the rigour of a management consultancy with the storytelling power of a creative agency — and the real-world empathy of a trusted coach.

Our approach is designed to:

  • Find the sharpest expression of your cultural and commercial edge.
  • Codify the brand framework, narrative, and behaviours that drive consistency and conviction.
  • Activate with Common Interest, so it resonates with the people who matter most — inside and out.
How we give you an edge
Cultural fluency. Strategic depth.

We combine a direct link to culture — through our Common Interest collective — with deep strategic rigour. The only brand consultancy with IPA effectiveness accreditation.

Built to influence the entire experience.
We define strategic ideas and narratives that scale — not just logos and lines. Our work guides how a brand shows up across touchpoints, regions, and internal teams.
We’ve done it from the inside.
Our team has led some of the world’s most iconic brands. We know what it takes to align a boardroom, inspire an org, and launch into the real world.
Our process
From insight to impact: we deliver brand strategy across five interdependent phases. Our proven methodology - built to maximise internal and external influence
We combine the rigour of a management consultancy with the storytelling power of a creative agency — and the real-world empathy of a trusted coach.
Discover: Understand commercial, category, consumer and cultural opportunities
Define: Codify purpose, positioning, principles, and architecture
Deliver: Activate and adapt with creative partners across Common Interest
Drive: Build alignment and belief with leadership and teams
Demonstrate: Show impact early and often with the metrics that matter
PRODUCTS
Business Case for Brand
Brand Blueprint (BBP)
Brand DNA
Brand Playbook
Brand Architecture
EVP
Brand Effectiveness

Building growth
from the inside out

PRODUCTS
Internal Launch Experience
Organizational Gap Analysis
Marketing Transformation
Transformation Tools & Training
Leadership Coaching
Transformation Effectiveness
Creative Excellence
The problem we solve
Strategy doesn’t fail in the boardroom - it fails on the front line. To grow through change, your people need to embrace your strategy in their day-to-day. Success starts from within.

Organizations must perform while they transform by:

  • Inspiring shifts in mindset and attitudes.
  • Equipping people with the knowledge, skills, and tools to deliver successfully.
  • Sustain the strategy through intentionally built, adaptive cultures.
Our approach
We use brand as a tool to make change stick. Because when your people are aligned and activated, you create the conditions for growth.
  • We translate strategic ambition into everyday action.
  • We align people, teams, and systems to growth goals.
  • We build capability, competency, and belief from the inside out.
How we give you an edge
We build belief and behavior at scale.
Most transformation efforts fail not because of the strategy, but because people don’t buy in. We design experiences and interventions that inspire action across the org.
We turn brand into an operating system.
We translate brand into a decision-making framework that guides behavior, culture, and communication — making strategy something people live, not just learn.
We close the gap between strategy and execution.
Only 52% of employees understand their company’s strategy. 
We help bridge that gap — unlocking discretionary energy, accelerating adoption, and driving measurable growth.
Our process
From insight to impact: we deliver brand strategy across five interdependent phases. Our proven methodology is built to maximize internal and external influence
Discover: Diagnose the current state
Define: Design a bespoke transformation strategy
Deliver: Activate change across teams and touchpoints
Drive: Embed new behaviors for the long term
Demonstrate: Measure what matters, from day one
PRODUCTS
Internal Launch Experience
Organisational Gap Analysis
Marketing Transformation
Transformation Tools & Training
Leadership Coaching
Transformation Effectiveness
Creative Excellence

Winning hearts and minds at scale

PRODUCTS
Messaging Strategy
Cultural Playbooks
Investor Narrative
Brand Identity
Brand Activation
Brand Campaigns
Brand Partnerships
The problem we solve
In a world of noise, brands that win are distinctive, consistent, and culturally relevant. Strategy sets the direction — but it’s how you show up that counts.

We’re experts in making strategy real across the full brand experience — translating it into the assets and activations that:

  • Win hearts, minds, and market share.
  • Embed consistent narratives across teams, channels, and moments.
  • Show up in the world with impact — from investor decks to brand campaigns.
  • Create experiences that drive preference and retention.
Our approach
We turn brand strategy into external impact. From messaging frameworks to cultural playbooks — we build assets that scale and stories that stick.

We combine strategic clarity with creative depth — working alone or alongside our Common Interest partners to bring your brand to life everywhere it matters.

Our approach includes:

  • Defining the core narrative that connects brand to audience.
  • Crafting messaging that adapts across formats, markets, and moments.
  • Building cultural playbooks to guide how your brand shows up in the world.
  • Partnering to create identity, activation, and communications that travel.
How we give you an edge
We make strategy usable.
We turn strategy into messaging, tools, and assets your teams can use again and again.
Experts in navigating complexity.
From global multi-market messaging to C-suite investor comms — we help complex organizations deliver consistent, high-impact brand storytelling.
Powered by partnership.

Whether it’s your internal teams, existing agencies, or our Common Interest collective, we partner in the way that works best for you.

Our process
From insight to impact: we deliver external growth across five phases. Our proven methodology is built to maximize internal and external influence.
Discover: Uncover the cultural and commercial opportunities for brand-led growth
Define: Translate brand strategy into narratives, messaging or identity systems
Deliver: Guide how assets are activated across channels, audiences and moments
Drive: Ensure consistency and relevance through clear governance
Demonstrate: Measure how brand shows up, and how it performs
PRODUCTS
Messaging Strategy
Cultural Playbooks
Investor Narrative
Brand Identity
Brand Activation
Brand Campaigns
Brand Partnerships
Steeped in theory,
bloodied by practice
Neil Barrie
Global CEO & Co-Founder

Brand thought leader; co-author of CMO Thrive Guide; published in FastCo and Forbes. Led brand strategy for likes of Airbnb, Netflix, Monzo, Pinterest & Pepsi. Effectiveness pioneer & member of the IPA’s ELT. Helped Chiat Day LA achieve the highest global Effie ranking as CSO. Led strategy at Zag (VC arm of BBH), driving brand marketing for leading European tech disruptors. Failed Rock Star: graced stages in London, Paris, & Leicester.

Neil Barrie
Global CEO & Co-Founder
Colin Chow
Global Managing Partner

Born in Montreal, raised in LA, forged in NY, tempered in SF. Led strategy for global icons like Airbnb, Disney, HBO, Nike and Walmart, and the next generation of ambitious brands like Chime, Instacart, and Headspace.

Love for the intersection of strategy & creativity inspired a career that spans management consulting at McKinsey to CEO at Redscout. His degrees from Yale in Art History and Law are only useful when arguing the true meaning of beauty.

Colin Chow
Global Managing Partner
Fauzia Musa
Executive Strategy Director

Born in Mumbai, raised between London and the Bay Area.

Led design teams at IDEO, was a product planner at Media Arts Lab (Apple), built and led Google Cloud’s creative/ brand team. At 21CB, works with global brands – including The Lego Group, LinkedIn, Peloton, Pousaz Philanthropies and Flo Health.

Also a writer, her novel The Strangling Fig comes out summer 2026.

Fauzia Musa
Executive Strategy Director
Simon Phipps
CFO

Over 20 years experience in creative organizations ops. Set up businesses from the ground up in 3 continents, and worked at IDEO for a decade, running finance & operations globally for the final five. Has a degree in philosophy, and can be very argumentative as a result. Spent too much time in unsuccessful UK indie bands in his twenties. Bedford, England transplant, now residing in Marin, CA, trying to keep up with his three amazing daughters.

Simon Phipps
CFO
Colin Lange
Transformation Practice, Partner

From designer to entrepreneur to change-champion. Fueled by his passion for brand, culture, and creative problem solving, he’s an expert in leading change, inspiring people to action, and creating cultures of innovation. He’s helped some of the world’s most iconic businesses—Bose, Ford, Humana, J&J, Nestle, SCJohnson, and more—transform through the lens of brand.

An avid adventurer, who often enjoys the journey as much as the destination.

Colin Lange
Transformation Practice, Partner
Sara Lezama
Strategy Director, Associate Partner

Graduate of VCU Brandcenter. Agency work includes Coca-Cola and Airbnb before shifting client-side to Lyft. Led Integrated Marketing at Old Navy launching their brand values platform, Imagine Mission. Spent several years as a TV reporter and local talk show host in the US. Virgin Islands before working as a government liaison to the press. When not building the world’s most ambitious brands, you can find her on the dance floor.

Sara Lezama
Strategy Director, Associate Partner
Jonathon Mildenhall
Executive Chair & Co-Founder

Board Director (GoFundMe, Peloton, AboveBoard), Investor, and Strategic Advisor. Former CMO at Airbnb, and Global VP at The Coca-Cola Company. Worked for 15 years for some of London’s most creatively recognized ad agencies.

Self-proclaimed ‘Brand and Culture Geek’–loves nothing more than finding the significant cultural white space for brands & businesses to own + helping founders/CEOs earn a disproportionate share of category success.

Jonathon Mildenhall
Executive Chair & Co-Founder
Steph Nicolaides
EU Managing Director, Partner

Red Bull alumni and advertising background.

Partnered with some of Europe’s most exciting tech founders including Depop, VanMoof, Flo Health, Bumble & reBuy.

Marketing Academy Scholar. Named in Campaign’s Female Frontier Awards 2021.

Her Greek roots means she’s an expert host. Loves getting lost in art galleries. Sangyé Yoga School is her sanctuary.

Steph Nicolaides
EU Managing Director, Partner
Sara Tate
Transformation Practice, Partner

Worked in and led creative agencies including BBH, Mother, and TBWA making globally famous advertising for Coca-Cola, British Airways and Adidas. Won a Cannes Grand Prix in 2021. Co-authored The Rebuilders: Going From Setback to Comeback in Business and Beyond.

Vocal advocate for gender equality in business; featured in Timewise Power List; voted Best Leader in Marketing by Women in Marketing Awards; won Campaign’s Female Frontier Award.

Sara Tate
Transformation Practice, Partner
Dan Hauck
Executive Strategy Director, Partner

Award-winning brand strategist and start-up CMO. Ex-BBH Head of Strategy, Sony Music in-house creative lead, Redscout co-founder and founding CMO of a $10bn EV unicorn. From Beyoncé to boardrooms, Dan has helped build brands that move culture and markets. Now doing the same for the world’s most ambitious companies at 21CB.

Dan Hauck
Executive Strategy Director, Partner
Arif Haq
Director of Brand Learning

Featured in Fast Company and books including James Hurman’s ‘The Case for Creativity’. Spent an incredible decade in the brand management team at PepsiCo. Subsequently has specialised in facilitation and creative capability building. Started out as an account executive at KLP Euro RSCG. Founding Head of Creative Capabilities at Contagious, Partner at Freud Communications. Tutor in Creativity at D&AD. Loves Borscht Belt Jewish comedy.

Arif Haq
Director of Brand Learning
We’ve assembled a diverse team of the world’s best thinkers and doers who have built some of the world’s best brands from the inside and out.
Let's work together
Our values make our
work better
Ambush with
Humanity
We create a safe space for people to be vulnerable, creative and challenging. Unlocking leader truth-telling is a critical input to building brands that endure. Our proprietary Discuss the Undiscussable (DTUD) experience was forged by managing the most high octane leadership teams in Silicon Valley.
Commercial
Creativity
We see creativity as a mindset not a discipline. 
The art is in using it to create real value, with the entire company as our canvas. We’re proud to be brand effectiveness pioneers, as the only brand consultancy with IPA Accreditation thanks to our proprietary brand measurement framework.
Diversity and
Harmony
We embrace all forms of diversity from ethnicity to experience. The process of building harmony can be messy but the results are powerful and more than worth it. We recently published our wisdom companion, A Colourful View from the Top, to empower the next generation of diverse leaders, celebrating the journeys of 21 diverse business leaders. We partnered with the National Literacy Trust to fund the distribution of copies into majority minority schools across the UK.
Purposeful
Growth
We ensure that purpose serves the growth agenda and vice versa, creating a growth flywheel. We use Common Interest’s AI-driven CultureLab platform to separate the enduring cultural opportunities from the transient trends to give clients the confidence and clarity to commit to cultural leadership and turbocharge growth.